The Client
Our client serves customers throughout the world with healthcare products, coatings and chemicals. The company currently employs approximately 68,000 people in almost 75 countries. The client is a leading producer of paints, finishes, stains, and synthetic resins for industrial applications, professional painters, and the do-it-yourself sector.
Business Challenges
In the recent years, our client sold part of the exploration plants to third parties. Traditionally, the service units on these plants served the business on the plants with maintenance & support service portfolio. Due to more competitiveness on these plants within the maintenance the business units were forced to re-evaluate the business proposition to dramatically improve the service level and reduce cost.
Our Solution
- Re-engineer business processes and procurement scenarios
- Implement a new ERP system based on the standard Industry Solution Chemicals
- Implement a shared service application to hand on all requisition processes for both service and business units
- Change and adjust back-end systems both SAP and non-SAP based
- Developed training material and process for the new ways of working
- Set up a central support organization
The Results
- Significant cost savings / headcount reduction
- Significant savings on 3rd party spend
- Inventory reduction: 15%
- Process improvement: Lead time from 14 days to 2 days
- Improvement in spend management / reporting
- Improved contract compliance / reduction maverick buying
- Quality of service improvement