Company

The client is a theme park with over 3 million visitors one a yearly basis.

Business Challenges

• No explicit link between business goals and the accompanying IT support was established.
• Low IT awareness within the organization as a whole.
• Due to the strategic ambitions of the organization, the demand for (more complex) IT services was expected to increase.

Therefore, a long term vision for the IT function was needed.

Our approach

• Desk research and workshops/interviews
• Development of the IT Strategy plan, together with the IT director and other stakeholders
• Communication of the plan via meetings with the board and other key staff

The results

• IT Strategy plan that provided an overview of strategic goals, IT architecture and IT governance structure
• Increased awareness of ICT throughout the organisation
• More pro-active IT support services
• An ongoing process for information planning was developed that is focused on the long term