Business Challenges

Integrate the use of the Balanced Scorecard (BSC) into the Performance Management process across all management layers (>5000 managers)

Provide easy access to Performance Management information

Keep track of the strategic actions and follow up

Enable learning across different parts of the organization

Our Solution

• Revision of the Performance Management processes, using the BSC in all performance Management phases
• One central solution for sharing BSC information, actions and learning experiences, utilizing existing investments in ICT infrastructure

The Results

• The BSC is integral part of the Performance Management process at all management layers, creating strategic focus
• Speed and transparency: fast access to the financial and nonfinancial performance information of each organizational entity
• Action and Exception Management: focus on the vital few Performance Indicators and their related actions and follow up