The Client

Our client is one of the largest publicly owned energy company, and one of the largest refiners.

Business Challenges

The Information Management (IM) function was viewed by the rest of the organisation as costly, not customer focussed nor business aware.

Our Solution

• Design and implement a new Information Management organisation
• Define the roles and responsibilities of all staff
• Outline new Information Management internal processes
• Implementation of new culture
• Managing and embedding the change to designed a new Information Management structure

The Results

• Halving of Information Management costs and doubling of profits
• Improvement of client satisfaction from 40% to 90%
• Significant improvement in the quality of service delivered

Award

Computing Awards for Excellence “IT Partnership of the Year”